Privacy Policy

fenorivalynthes collects information to provide you with our financial discipline services and improve your learning experience. We gather data through various means when you interact with our platform.

Personal Information

When you register for our services or contact us, we collect:

• Full name and email address for account creation
• Phone number for course notifications and support
• Billing address for payment processing
• Professional background information for course customization

Usage Information

We automatically collect data about how you use our platform:

• Learning progress and course completion rates
• Time spent on different sections and materials
• Device information, IP address, and browser type
• Pages visited and features used within our platform

Your information helps us deliver personalized financial education and maintain our service quality. We use collected data for specific, legitimate purposes.

Service Delivery

• Creating and managing your learning account
• Providing access to course materials and resources
• Tracking your progress and generating completion certificates
• Processing payments for premium content access

Communication

We contact you for essential service-related matters:

• Course updates and new material notifications
• Account security alerts and password resets
• Responses to your support inquiries
• Optional educational newsletters (you can unsubscribe anytime)

Platform Improvement

Anonymous usage data helps us enhance our educational offerings by identifying popular content, common learning challenges, and technical issues that need attention.

fenorivalynthes does not sell, rent, or trade your personal information to third parties. We only share data in specific circumstances outlined below.

Service Providers

We work with trusted partners who help us operate our platform:

• Payment processors for handling course fees and subscriptions
• Email service providers for course notifications and updates
• Cloud hosting services for secure data storage
• Analytics tools for understanding user behavior (anonymized data only)

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure user safety. This includes responding to valid legal requests from authorities or protecting against fraud and abuse.

Under UK data protection laws, you have several rights regarding your personal information. We're committed to honoring these rights promptly and transparently.

Access and Portability

• Request a copy of all personal data we hold about you
• Download your learning progress and course completion records
• Receive your data in a commonly used, machine-readable format

Correction and Control

• Update incorrect or outdated personal information
• Restrict how we process your data in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent for optional data collection activities

Deletion

You can request deletion of your personal data, though we may retain certain information for legal compliance or legitimate business purposes. Course completion records may be kept for certification verification.

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond within one month of receiving your request.

Protecting your information is fundamental to our service. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards

• SSL/TLS encryption for all data transmission
• Encrypted database storage with regular security audits
• Multi-factor authentication for administrative access
• Regular security updates and vulnerability assessments

Operational Security

Our team follows strict data handling procedures:

• Limited employee access to personal data on a need-to-know basis
• Regular staff training on data protection best practices
• Secure backup systems with geographic redundancy
• Incident response procedures for potential security breaches

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and improve our security practices to protect your information.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods.

Account Information

Personal details like name, email, and contact information are kept while your account remains active. After account deletion, we retain basic information for 12 months to handle any follow-up inquiries or issues.

Learning Data

Course progress, completion records, and certificates are maintained for five years after course completion. This allows us to verify your achievements and provide replacement certificates if needed.

Financial Records

Payment information and billing records are kept for seven years to comply with UK financial regulations and tax requirements. Credit card details are never stored on our systems.

Our website uses cookies and similar technologies to enhance your browsing experience and improve our services. You have control over how these technologies are used.

Essential Cookies

These cookies are necessary for our website to function properly:

• Session cookies to maintain your login status
• Security cookies to prevent unauthorized access
• Preference cookies to remember your settings

Analytics Cookies

With your consent, we use analytics cookies to understand how visitors use our site. This data is anonymized and helps us improve our content and user experience.

You can manage cookie preferences through your browser settings or our cookie banner. Disabling certain cookies may affect website functionality.

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through email notifications and prominent website notices.

Minor updates, such as clarifications or contact information changes, will be posted directly to this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy changes constitutes acceptance of the updated terms.